Smartfares Cares

Smartfares understands that our success lies in the positive experiences of our customers. Our primary goal is to provide our customers with the greatest travel booking experience available. To achieve this goal, Smartfares offers the cheapest airfares available and provides each and every customer with the highest level of value and customer service in the industry today.

To provide the highest level of value and customer service, our Quality Control Team manually reviews every single reservation that is made through our booking system. We double check to see that every reservation was made properly and that all available discounts are maximized. Every day, this human Quality Control System ensures that our customers receive the best itineraries, at the best prices.

To provide the best customer service for our clients, we only hire the most experienced travel agents in the industry (the combined experience of our travel agents exceeds 8 years per agent). Although this is more expensive, we believe that the benefits our clients receive from the additional expertise are worth the extra expense.

Hours of operation:
Monday-Friday
8:00am to 8:00pm (Pacific Standard Time)

Saturday
10:00am to 4:00pm (Pacific Standard Time)

Phone
(619) 435-3675

If at anytime before, during or after the booking process you need assistance with a booking, simply contact our travel support center and we will be happy to assist you. Our clients appreciate this commitment to service and email us everyday with their positive comments and gratitude. To see a small sample of these emails, please visit our client testimonials page.